Tech Setup Guide
Welcome to Emory! Follow the steps below to be ready on Day 1.
BEFORE Arriving on Campus
Get Access
- Retrieve your Net ID and set your password for logging into Emory sites.
- Set up Duo Multi-Factor Authentication to keep your accounts secure.
Duo Alert
If asked for a BYPASS CODE, call the University Service Desk at 404-727-7777.
- NON-RESIDENTIAL STUDENTS ONLY: set up Emory VPN access. Connecting to the VPN provides off-campus access to secured resources and internal websites. (Residential students living on-campus should skip this step as VPN use will be unnecessary).
Get Ready to Connect to EmoryUnplugged (Wi-Fi)
- Download and install the EAP-TLS Securew2 certificate. For help installing, see the instructions for your operating system (OS):
AFTER Arriving on Campus
Connect to Wi-Fi
- Connect computers and phones to EmoryUnplugged
- RESIDENTIAL STUDENTS ONLY:
- Install the OS-specific Clearpass agent on your laptop or desktop computer (but not phones, tablets, or other devices). Either follow the appropriate link within the poppup window that opens when you attempt to visit an external website or click the links below:
- Connect TVs, gaming consoles, and other IOT devices to EmoryGuest
Install Needed Software
- Log into Zoom and install the Zoom Client for hosting/attending online classes and meetings
- Log into your Emory Email at email.emory.edu and install/activate Microsoft 365 apps (Word, Excel, PowerPoint, OneNote, Outlook, Teams).
- Scan the list of Software available in campus labs and/or for download onto personal devices.
Get Help
Visit Student Technology Support, the IT help desk for all Emory undergraduate and graduate students.
Students in Oxford, Business, Law, Medicine, Nursing, and Public Health may also reach out to their schools' IT departments.